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Phone: 585-235-3553

Quality Assurance

The Aid to Hospital’s quality control systems are the finest available in the industry today and encompass all facets of our operation. We ensure that our processes provide us with controls, which are proactive to identify, correct, and stay focused on the needs of customers.

Our Internal Quality Control Processes

Ensuring our processes, procedures, and outcomes exceed the expectations of our customers.
  • Personnel orientation, training, and development
  • Laundry audits
  • Chemical and water tests and titration
  • In-plant linen quality inspection
  • Safety inspections
  • Customer evaluations of ATH's performance

External Quality Control Processes

Ensuring our customers' linen program exceeds standards from compliance, quality, and financial perspectives.
  • Customer evaluations of the laundry
  • Compliant with Joint Commission, OSHA, and local and federal regulatory agencies
  • Insurance audits
  • Financial audits
  • Equipment audits

"Hygienically Laundry Council Accredited.”

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"Hygienically Clean Healthcare certification reflects Laundries’ commitment to best management practice (BMPs) in laundering as verified by third-party Inspection and their capability to produce hygienically Clean textiles as quantified by ongoing microbial Testing.”

Hygienically Clean publishes high standards for processing healthcare textiles and laundries must meet those high standards in order to become accredited. The decision to become accredited is entirely voluntary. Becoming accredited makes ATH a better company. It gives our customers peace of mind knowing their supplier is meeting the highest standards in processing healthcare textiles. We at ATH, feel it was the right thing to do.